Questions and answers

We completely understand. It's worth knowing that we are a registered business with hundreds of happy customers.

Payment is processed securely through HYP to the PCI DSS standard, and our customer service team is always here for you.

❝I was sceptical about ordering from a site I didn't know, but the order arrived quickly and everything was organised and professional. It feels like a big company with a personal touch.❞

Rotem K.

We send orders out within 24 hours of purchase.

For most areas, delivery takes 3 to 7 business days with HFD.

You'll get a tracking number by email.

💡 Tip: if you need your order urgently, get in touch and we'll see what we can do to speed it up.

Of course. You can split the purchase into 3 easy interest-free payments.

That way you can start training right now and pay at a pace that suits you.

Happily! We're on WhatsApp for any question, help or advice:

054-242-9697 📲

Hours: Sun to Thu 9:00 to 19:00, Fri 9:00 to 13:00

✔ The Pilatix machine

✔ 2 resistance bands

✔ Knee pad

✔ 2 support bars

✔ Access to the full digital training programme

It all arrives in one compact box that's easy to carry.

It's far simpler than you'd think.

The machine arrives fully assembled. All that's left is to start training!

The machine is remarkably compact!

An area of 1.5 m by 1 m is enough, and when you finish you fold it up and store it easily under the bed or in a cupboard.

💡 Tip: we recommend using it on a padded surface (a rug, mat or wood floor) for the best experience.

Absolutely. It's made from high-quality polypropylene, built to handle daily use and heavy loads.

It comes with a manufacturer's warranty subject to the terms of use.

❝I've been using the machine almost every day for six months and it's still in excellent condition. I thought a home product would be less sturdy, but I was pleasantly surprised!❞

Michal L.

Easily! You get a detailed video training programme from us that takes you step by step, with no pressure and no experience needed.

The sessions are organised by difficulty, so you can start gently and progress at your own pace.

Not at all. We built the training so it suits complete beginners too.

Start with 10 to 15 minutes a day and build up at your own pace.

❝I'd never done Pilates and I was sure it would be far too complicated. I started with the basic videos, and today I'm doing 40-minute workouts!❞

Liat G.

Yes! We designed it to suit women of any age, with the option to adapt the exercises to your fitness level and experience.

Pilatix allows gentle, controlled practice, which makes it ideal at any age, from 18 to 80 and beyond.

Definitely. Pilatix helps strengthen your core, improve posture and get back to your body gradually, in a way that's gentle, safe and suited to this stage.

💡 Tip: our WhatsApp community has a dedicated group for new mothers, with support and adaptations made for you.

Yes. The machine was designed specifically to strengthen the core muscles that support the spine.

Many women have reported relief from pain after two or three weeks of regular use.

There are also dedicated exercises for anyone dealing with back pain.

❝I suffered from lower back pain for years and tried everything: physiotherapy, massage, exercises. Pilatix is the only thing that has genuinely helped me long term.❞

Shira M.

You get access to more than 70 exercises filmed in 4K, with a certified Pilates instructor guiding you the whole way.

Every video explains the key points, correct posture, and what to avoid.

Of course. You can return the machine within 30 days!

Returns are simple and handled according to the returns policy on the site.

We believe in our product, which is why we offer 30 days to try it with no risk. Not for you? Send it back for a full refund.

We don't disappear after the sale 🙂

You get access to our WhatsApp community, a place where women train, ask, share, pick up tips and even join group workouts!

💡 Worth knowing: we run weekly Zoom calls with a professional Pilates instructor who answers questions live.

The machine recreates professional studio Pilates, just from home.

You can do dozens of familiar exercises, at your own pace and in your own time.

❝I go to the studio once a week and train with Pilatix at home three more times. I feel like I'm progressing much faster this way!❞

Noa S.

For most women, after 3 to 4 weeks of regular training you start to feel (and see) a real change.

It all depends on your pace and your motivation.

💡 The key to success: consistency. Even 15 minutes a day, 3 to 4 times a week, will bring meaningful results within a month.

We did the maths for you: a Pilates studio membership costs an average of 450 to 800 ₪ a month.

With us, the machine pays for itself within a month or two, and it's yours for good!

There are also more than 60 five-star reviews from happy customers, plus a WhatsApp group where you can ask questions, share and take inspiration from women just like you.

Cost comparison: 12 months of studio membership is around ₪6,000. Pilatix is a one-off payment and unlimited practice.

Of course! On our site you'll find a before and after gallery with real results from women who trained with Pilatix, including photos and filmed testimonials.

It's all genuine, with no unnecessary editing.

You can also watch testimonial videos on our Instagram: @pilatix.israel

❝I couldn't believe how fast my body changed. Within two months I'd dropped two jeans sizes and finally got back to the body I had before giving birth.❞

Dana P.