Where is my parcel?
Enter your details and we will find your order
Pilatix
Shipment tracking
Where do I find the tracking number?
You will usually receive it by text or email
SMS from HFD
As soon as the parcel ships you get a message with the tracking number and a tracking link
Order confirmation email
Search your inbox for a message from Pilatix or HFD, the tracking number is in it
Message us on WhatsApp
We will find your tracking number within minutes